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Terms and Conditions

Any products, services, sessions, workshops, programs, retreats, digital resources or other offerings provided by Finding You.

By accessing this website, making a purchase or booking any Finding You offering, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use the website or purchase our offerings.

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About Finding You

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Finding You is a holistic wellness and soul-care brand offering physical wellness and personal-care products, digital resources, one-to-one sessions, workshops, programs, retreats and related wellbeing experiences.

Website: www.findingyou.in
Business Name: [Insert Legal Business Name]
Email: [Insert Email Address]
Phone / WhatsApp: [Insert Number]
Registered / Business Address: [Insert Address]

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Eligibility to Use the Website

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You may browse this website for general information.

Purchases, bookings and paid registrations should be made by individuals who are legally capable of entering into a contract.

If you are under 18 years of age, purchases or bookings should be made by or with the involvement of a parent or legal guardian.

You agree to provide accurate and complete information when placing an order, booking a session or registering for an event.

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Products and Product Information

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We make reasonable efforts to accurately display product descriptions, ingredients, sizes, photographs, prices and other information.

However, products containing salts, herbs, botanicals, essential oils or naturally derived ingredients may have slight variations in:

  • Colour

  • Texture

  • Aroma

  • Appearance

  • Botanical composition

Such reasonable natural variations are not considered defects.

Product photographs are intended to represent the product as accurately as reasonably possible, although colours may vary depending on lighting, photography or screen settings.

We may modify, improve, discontinue or replace products, packaging, formulations or product availability from time to time.

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Wellness, Spiritual Disclaimer

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Finding You offers holistic wellness, self-reflection, spiritual and energy-based practices designed to support personal wellbeing and self-exploration.

Our products, sessions, content, meditations, workshops, programs and other offerings are not intended to diagnose, treat, cure or prevent any medical or mental-health condition and are not a substitute for professional medical, psychological, psychiatric or other licensed healthcare advice or treatment.

If you have a medical or mental-health concern, please consult an appropriately qualified healthcare professional.

Individual experiences with wellness, spiritual or energy-based practices vary. Finding You does not guarantee any specific emotional, spiritual, physical, relationship, career or financial outcome from the use of its products or services.

Any testimonials shared represent individual experiences and should not be interpreted as guaranteed results.

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Orders and Payments

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All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Applicable taxes, shipping costs or additional charges will be displayed where relevant during checkout.

Orders are confirmed only after successful payment and order acceptance.

Finding You reserves the right to decline or cancel an order in circumstances including:

  • Product unavailability;

  • Pricing or website errors;

  • Suspected fraudulent activity;

  • Incorrect order information; or

  • Circumstances beyond our reasonable control.

If Finding You cancels a prepaid order before fulfilment, the amount paid for the cancelled item will be refunded through the applicable payment method.

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Shipping and Delivery

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Physical products will be delivered to the shipping address provided during checkout.

Customers are responsible for providing accurate:

  • Name;

  • Address;

  • PIN code;

  • Phone number; and

  • Other delivery information.

Estimated delivery timelines are indicative and may vary because of courier delays, weather, public holidays, regional restrictions or other circumstances beyond our reasonable control.

For detailed shipping information, please refer to our Shipping & Delivery Policy.

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Returns, Refunds and Cancellations

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Due to the personal-care and wellness nature of our physical products, all sales are generally final, and we do not accept returns or provide refunds solely for:

  • Change of mind;

  • Personal preference;

  • Fragrance preference; or

  • Products that have been opened or used.

If a product is damaged, defective, incorrect, missing or materially different from what was ordered, please contact us at [Insert Email Address] with your order details and supporting photographs or videos.

We will review genuine concerns and provide an appropriate resolution in accordance with our Return, Refund & Cancellation Policy and applicable law.

Separate cancellation conditions may apply to sessions, events, workshops, retreats, programs and digital products.

Please review the Return, Refund & Cancellation Policy before completing your purchase.

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Sessions and Consultations

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Finding You may offer individual consultations, healing or wellness sessions and other personalised experiences.

Appointments are subject to availability.

Clients are requested to provide at least 24 hours' notice if they need to reschedule a confirmed appointment.

Late cancellations and no-shows may be treated as completed bookings and may not be eligible for refund or rescheduling.

Participation in any session is voluntary. You remain responsible for your personal choices, decisions and actions following a session.

Finding You does not guarantee a specific outcome from any consultation or session.

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Workshops, Events, Programs and Retreats

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Finding You may conduct online or in-person:

  • Workshops;

  • Healing circles;

  • Group programs;

  • Events;

  • Retreats;

  • Meditations; and

  • Other wellness experiences

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Each offering may have additional terms relating to dates, venue, accommodation, cancellation, participation or transfers.

Where specific terms are communicated at the time of booking, those terms will apply in addition to these general Terms & Conditions.

Finding You may make reasonable changes to facilitators, schedules, locations or program structure where required.

If an event or program is materially changed or cancelled, affected participants will be informed of the available options.

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Digital Products and Content

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Digital products may include eBooks, worksheets, guides, recordings, meditations, courses and other downloadable or online resources.

Digital materials are provided for personal, non-commercial use only.

Unless we expressly provide written permission, you may not:

  • Copy;

  • Reproduce;

  • Resell;

  • Redistribute;

  • Publish;

  • Upload;

  • Share access to; or

  • Commercially exploit

Finding You digital products or paid content.

Digital purchases are generally non-refundable once access has been provided, except where required under applicable law or where a genuine technical or transaction issue cannot reasonably be resolved.

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Intellectual Property

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Unless otherwise stated, all material available through Finding You, including:

  • Brand names;

  • Logos;

  • Product names;

  • Product designs;

  • Photographs;

  • Videos;

  • Website copy;

  • Graphics;

  • Meditation content;

  • Course materials;

  • Worksheets;

  • Audio;

  • Written content; and

  • Original program frameworks

 

is owned by or licensed to Finding You and is protected by applicable intellectual-property laws.

You may access this material for your personal use but may not reproduce, distribute, modify, sell or commercially use it without prior written permission.

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Testimonials, Reviews and User Content

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If you voluntarily submit a review, testimonial, photograph, video, feedback or other content, Finding You may request permission to use it for marketing, educational or promotional purposes.

Identifiable testimonials, photographs or videos will be used publicly only where appropriate consent has been obtained.

You must not submit content that is unlawful, defamatory, misleading or infringes another person's rights.

 

Acceptable Use of the Website

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You agree not to:

  • Use the website for unlawful or fraudulent purposes;

  • Attempt to gain unauthorised access to the website or its systems;

  • Introduce malicious software, viruses or harmful code;

  • Copy or scrape website content for unauthorised commercial purposes;

  • Impersonate another person;

  • Submit knowingly false information; or

  • Interfere with the normal operation or security of the website.

We reserve the right to restrict access where misuse, fraud or unlawful activity is reasonably suspected.

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Third Party Services and Links

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Our website may contain links to or integrate with third-party providers such as:

  • Payment gateways;

  • Courier services;

  • Booking platforms;

  • Social-media platforms;

  • Analytics providers;

  • Video platforms; and

  • Other external websites.

These third parties operate independently and may have their own terms and privacy policies.

Finding You is not responsible for the content, availability, security or practices of independent third-party websites or platforms.

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Offers, Discounts and Promotional Codes

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Promotional offers, coupons and discount codes may be subject to:

  • Specific validity periods;

  • Minimum purchase amounts;

  • Product exclusions;

  • Usage limits; or

  • Other promotional conditions.

Unless expressly stated otherwise, promotional offers cannot be combined.

Finding You reserves the right to modify or discontinue promotional offers, provided this does not affect purchases already validly completed under an applicable offer.

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Limitation of Liability

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To the extent permitted by applicable law, Finding You will not be responsible for indirect, incidental or consequential losses arising solely from:

  • Personal decisions made after participating in wellness or spiritual services;

  • Individual expectations regarding results;

  • Temporary website interruptions;

  • Third-party services outside our reasonable control; or

  • Use of products contrary to the instructions or warnings provided.

Nothing in these Terms & Conditions excludes or limits liability or consumer rights that cannot legally be excluded under applicable Indian law.

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Privacy

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Your use of the website is also governed by our Privacy Policy.

The Privacy Policy explains how we collect, use, store and protect personal information supplied through our website, orders, forms, sessions and other interactions.

By providing personal information, you acknowledge that it will be handled in accordance with our Privacy Policy and applicable law.

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Changes to Products and Services

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Finding You may periodically:

  • Introduce new products;

  • Discontinue products;

  • Update formulations;

  • Change packaging;

  • Modify pricing;

  • Introduce or discontinue services; or

  • Update programs and experiences.

Such changes may be made without prior notice, except where they affect an already confirmed purchase or where notice is required by law.

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Changes to These Terms

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We may update these Terms & Conditions from time to time to reflect changes in our business, website, products, services or applicable laws.

The current version will be published on this page together with the updated date.

Continued use of the website after updated terms become effective constitutes acceptance of the revised terms, subject to applicable law.

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Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India.

Any dispute relating to these Terms & Conditions, the website, products or services will be subject to the jurisdiction of the competent courts at [Insert City, State], subject to any rights or jurisdiction available to consumers under applicable law.

Nothing in this provision prevents a consumer from exercising rights available under applicable consumer-protection legislation.

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Contact and Grievance Redressal

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For questions, concerns, order issues or complaints, please contact:

Finding You
Website: www.findingyou.in
Email: contact@findingyou.in
 

We will endeavour to review and respond to genuine customer concerns within a reasonable period.

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